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Returns & Exchanges

At Staples Printing, we strive for perfection in every project, but if your order doesn't meet our quality standards, we offer a 30-day window for returns or reprints. Due to the custom nature of printed materials, we work closely with you to resolve any discrepancies quickly and professionally.

Return Process

  • 1.
    Initiate a Claim

    Log into your account and select the order in question to submit a return request or report a print defect within 30 days of delivery.

  • 2.
    Provide Documentation

    Upload clear photos of the damaged or incorrectly printed items so our quality assurance team can assess the issue.

  • 3.
    Approval & Shipping

    Once your claim is approved, we will provide a prepaid shipping label for you to return the original items to our facility.

  • 4.
    Resolution

    Choose between a full refund to your original payment method or an expedited reprint of your order at no additional cost.